Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 10 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Imprint DOFF BULL is a simplified joint stock company registered in the commercial register and Avignon under number 808 186 399 RCS AVIGNON. (VAT number FR74808186399) The brand and logo are filed with the INPI under number 013555347. The head office is located at 26 Boulevard Faure Aymard - 84000 AVIGNON - FRANCE. Contact: Laure TAROT (email: [email protected]) Conditions GENERAL TERMS AND CONDITIONS (September 01, 2015) Preamble You should read these Terms and Conditions ( "Terms") before placing the order on site. For questions about these Terms please contact us before placing an order. Article 1: Definition • "Customer" or "you" means any natural person having at least the legal capacity to contract, which goes to non-professionals for an order on the website for prices and conditions indicated. • "Order" means the purchase order placed by the Client for one or more products on the site for delivery to an area designated in Article 9.2 of these Terms. • "Terms of Sale" or "Terms" means the conditions, as summarized in this document, governing the sale by Bull Doff products for all customers. • "Product (s)" means all products offered for sale on the Site. • "Site" means the website http://fr.dawanda.com/shop/BullDoff edited by Bull SAS Doff society Article 2: Scope and acceptance These Conditions of Sale aim to define the relationship Doff contract between Bull and the Customer, and conditions applicable to all purchases made through the merchant site Bull Doff, the Customer is professional or consumer. The acquisition of property through this site implies acceptance by the Customer of these terms of sale. These conditions shall prevail over any other general or special conditions not specifically approved by Bull Doff. Doff Bull reserves the right to modify terms and conditions at any time. In this case, the applicable conditions are those in effect on the date of the Customer's order. Article 3: Products Our product offers are valid while stocks last. In case of special requests or greater amount you can contact us by mail: [email protected]. The information and press photos on the products offered for sale are indicative and not contractually binding framework. Article 4: Prices The prices displayed on the site are in euros (€) inclusive of all French taxes (VAT and any other applicable taxes). These prices do not include freight and packaging costs. Prices may be changed at any time, unilaterally and without prior notice, depending on supply and economic conditions, the pricing policy of various stakeholders: manufacturers, wholesalers and Bull Doff. We charge based on the rate in effect at the time of the order taking: one seen online, at the time of confirmation of the order. Article 5: Cancellation Rules In accordance with the law, you have a period of ten (10) days from receipt of your products to exercise your right to withdraw from Bull Doff without having to give reasons or to pay penalty. In case of exercising the right of withdrawal within a period of ten (10) days, only the price of the / the product (s) purchased will be reimbursed at the standard rate, within ten (10) days; the cost of return to the customer. The returns should be in their original condition and complete (packaging, accessories, original labels, manuals ...), allowing them to marketing new. Products returned incomplete, damaged or soiled will not be returned or refunded. According to regulations in force, the right of withdrawal may be exercised for custom products that can be offered for sale. Article 6: Orders Orders are effective from the date of confirmation of payment by banks for credit card payments via Paypal, Paypal account or bank transfer. For reasons of bank fraud limitations, Bull Doff may request the customer, provision of documents proving the identity of the customer and the veracity of the order. In this case, orders will be validated as soon as the supporting documents of the customer's identity have been approved by the services of Bull Doff. Doff Bull reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order. Any order implies acceptance of prices and descriptions of products available for sale. The order validated electronically is a final order, it can be retracted outside the rules laid down in Article 5. Article 7: Availability Bull Doff will endeavor to meet customer demands and fulfill orders for products that latest. However, Bull Doff will not be required to accept all orders and can not be held liable with regard to the customer in case of delay of delivery or of temporary or permanent unavailability of products. Article 8: Payment Payment products are made to order on the site http://fr.dawanda.com/shop/BullDoff by credit card (only via Paypal), by a Paypal account or bank transfer. 8.1: Online payment You can pay for your order using Paypal. If you do not have an account on the website www.paypal.fr at the payment stage select "I do not have a Paypal account" and you will be able to directly use your normal credit card. Article 9: Delivery The information you entered when you commit your Order. In case of error in the recipient's details (including name, street number and name, postal code, city name, phone number or email address ...), Bull Doff can not be held responsible for the failure in which it could be to deliver an Order. 9.1: Shipping shipping costs, including packing and shipping costs are the responsibility of the Customer. They are charged in addition to the product sales price. The amount of shipping that will apply to your order depends on the weight of the ordered products, the country of delivery and the mode of transport you choose. This amount will be provided prior to validation control. 9.2: Areas and Delivery The online sale of products presented in the site is reserved for customers who reside in countries specified on the website. Deliveries in France, European Union, USA and Canada are made by La Poste letter followed by the fare conditions of each of the countries specified on the website 9.3: Transport The transport risks are borne by Bull Doff, provided the customer has checked the goods upon receipt in the presence of the carrier and has served in writing on the travel voucher, if necessary, reserves and observed that even if Franco shipping port. In case you would receive a / Product (s) delivered defective, damaged (damaged package, already open ...) or do not match your order, the customer must refuse the package. If the expression of reservations when receiving or refusal of goods, the customer shall we say, within 48 hours maximum, by mail at [email protected] or by mail (the postmark being faith) Bull Doff. In the case of a loss of packages during transport, the investigation can vary by carrier and take one to three weeks. If the customer has not denied receiving merchandise, it will return the / said product (s) at Bull SAS 26 Boulevard Doff Faure Aymard 84000 Avignon, the cost of return to his office. Upon receipt of the returned Products, Bull Doff proceed, depending on your choice, the exchange or refund your / your product (s) in the manner indicated below: 9.4: Exchanges When you return defective products or not comply with the order, you have the option to request an exchange in the stocks. Simply specify when you return the products. 9.5: Reimbursement Reimbursement of products will be made no later than (14) fourteen days of the date of receipt by the Bull Doff / of returned products (s) complete (packaging, accessories, original labels, instructions .. .) and in their original state. If you set your order by credit card, via PayPal or directly from a PayPal account, the refund will be made directly to the account used for your order. Article 10: Responsibility In the online sales process, Bull Doff is bound only by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, viruses, break service, or other unintended problems. Article 11: Intellectual Property All texts and images presented on the Bull Doff site are reserved for the world, under copyright and intellectual property; their reproduction in part without written permission is strictly prohibited Bull Doff. The type of hypertext links to the site are accepted. Article 12: Jurisdiction All disputes arising under this contract and not resolved through mediation will be the exclusive jurisdiction of the Commercial Court or the High Court of Avignon. SCHEDULE OF WITHDRAWAL Complete and sign the withdrawal slip. Send it by mail or by email. Use the address in the preamble of the Terms above. Mail it no later than the tenth day from the day of receipt of your order, or if the deadline expires on a Saturday, Sunday or a holiday or holiday, the next business day. Cancellation of the order I, (e), Mrs. Mr.: ................................... .................................................. ............................................... declares cancel command below: Nature of commodity: ........................................ .................................................. ........................................... Order number : .. .................................................. .................................................. ............................................. Date of the order : .................................................. .................................................. Information ........................................ customer who set command (must match the slip control): NAME: ......................................... .................................................. .................. Name: .............................. .................................................. ......................... Address: No. ..................... ........... Street: ..................................... .................................................. ............................ Postal code : ................... ................................... City : ............. .................................................. ............ Country: .................................... .................................................. .................................................. ............... Made in ................................. .................................................. ........... the ...................................... ................................ Signature of client: cancellation and return Money back Because nothing beats a fitting, the customer has 10 days from the delivery to return the product. The customer must return the new product in its original packaging. The return is at the customer. Items returned worn, damaged or soiled or without their packaging are not included. The refund of the product price is within 14 days of receipt of the product to repay. The customer must provide the seller the reason behind the return of the product by mail: Customer Service [email protected] [email protected]